Abandonment Rates ( State and Federal )

Jurisdiction

Abandonment Rate

Citation

Federal

3 % of calls answered, per day, per calling campaign

3 % of calls answered, per 30 day period

16 C.F.R. § 310.4(b)(4)(i)

47 C.F.R. § 64.1200(a)(6)

California

3 % of calls answered per month

Calif. PUC Decision 03-03-038, 2003 Cal. PUC LEXIS 160

Kansas

0% of calls answered

Kan. Stat. § 50-670

Oklahoma

5 % of calls answered, per day, per campaign

15 Okla. Stat. § 775A.4(A)(9)