A
Monthly Review of Issues Affecting Commercial Telemarketing by Copilevitz & Canter,
LLC, Attorneys at Law
May, 2003
FTC
The Federal Trade Commission has obtained a stipulated final court order
assessing more than $100,000 in restitution and penalties against telemarketers
with regard to alleged violations in the sales of credit card loss protection
and debt consolidation services. The order bars the defendants from making
future false or misleading statements such as that they are affiliated
with any credit card issuer.
The Federal Trade Commission has announced a settlement with
a telemarketer resolving allegations of marketing non-existent
advance fee, low interest credit cards. The settlement requires
payment of $525,000 and prohibits misrepresentations of affiliations
with any bank or material information regarding the goods or
services offered.
The FTC has filed suit against several marketers of "pay
as you go" credit cards. The suit involves allegations
of misrepresentations concerning "up sells" and failure
to honor refund requests.
AT&T
The FCC has announced that AT&T leads the nation in "do-not-call" complaints.
Ironically AT &T has been designated to administer the National "Do-Not-Call" List.
ARKANSAS
The State of Arkansas has passed a law which prohibits displaying fictitious
or misleading names on telephone identification systems.
COLORADO
Colorado has passed a law which adds cellular telephone subscribers to the
Colorado "do-not-call" list. Federal law already prohibits unsolicited
telephone calls to any number for which the subscriber is charged for the
call.
ILLINOIS
The State of Illinois has filed suit against a telemarketer alleging false
representations of "free" paging services. The suit seeks a permanent
injunction against illegal practices.
The State of Illinois has proposed regulations implementing
its state "do-not-call" list. The registry will be
available to telemarketers for a fee not to exceed $1,000 annually
and will be updated quarterly. Consumers will be charged an
initial enrollment fee not to exceed $5 for a registration
period of five years.
INDIANA
The Indiana Attorney General has adopted rules setting forth the definition
of "existing debt or contract" for purposes of the exemption
to the telemarketing "do-not-call" list. The definition specifically
excludes contracts with a person other than the telephone solicitor or
the person who hired the telephone solicitor making the call. It remains
to be seen if this is a direct attack on cross marketing campaigns.
KANSAS
Kansas has settled with at least four companies regarding allegations of
violations of its "do-not-call" law.
MAINE
A bill has been introduced in the Senate in Maine which would prohibit telemarketers
from blocking Caller ID systems.
MISSISSIPPI
Mississippi's governor has signed a law creating a "do-not-call" list
to be administered by the Mississippi Public Service Commission. The law
includes thirteen exempted categories and modifies the Federal Calling Curfew
by banning calls on Sunday and after 8:00pm.
MISSOURI
Missouri has obtained a $60,000 settlement with an auto glass company resolving
allegations of violations of the Missouri "do-not-call" list
and blocking Caller ID systems.
NEW HAMPSHIRE
A bill has been proposed in the New Hampshire House of Representatives which
would require subscription to the Federal Trade Commission's "Do-Not-Call" Registry
and require that a telemarketer immediately disclose the caller's identity,
the business under whose behalf he or she is soliciting and the consumer
goods or services being offered or sold.
NEW HAMPSHIRE
New Mexico has passed a law enacting a "do-not-call" list. The
law designates the Federal Trade Commission's list as the state "do-not-call" list.
It provides for private causes of action with damages of $500 for each proven
violation. The law also prohibits misrepresentation of telephone solicitations
as "courtesy calls" or "public service information calls" if
the primary purpose of the call is telephone solicitation. The law also prohibits
requesting credit card numbers before a prospective purchaser expresses the
desire to use a credit card to pay for the purchase.
NEW YORK
The State of New York has adopted a regulation increasing the fee for the
state's "do-not-call" registry from $500 to $800.
NORTH DAKOTA
North Dakota has passed a law creating a state "do- not-call" list.
The law allows the Attorney General to designate the National "Do-Not-Call" Registry,
established by the Federal Trade Commission, as the state do-not-call" list.
The law also allows private enforcement by individuals for actual damages
or damages up to $2,000 for each violation, plus reasonable attorney's fees.
The bill also prohibits using recorded or synthesized voice messages without
the knowing consent of the recipient to the calls.
OREGON
The State of Oregon has announced seven settlements under its "do-not-call" law
involving a total of nearly $80,000 in fines.
The authors make every
attempt to provide current, accurate information, but Telemarketing ConnectionS® is
not intended to be a substitute for legal counsel, and readers should not
use it in lieu of obtaining knowledgeable legal, or other professional, counsel
expert in the field of commercial telemarketing law. References in Telemarketing
ConnectionS® do not constitute endorsement by Copilevitz & Canter,
L.L.C. or Telemarketing ConnectionS®. May 1, 2003, Copilevitz & Canter,
L.L.C.