A
Monthly Review of Issues Affecting Commercial Telemarketing by Copilevitz & Canter,
LLC, Attorneys at Law
February, 2002
FEDERAL TRADE COMMISSION
The FTC has proposed revisions to the Telemarketing Sales Rule which would
make major changes in how telemarketers do business. Perhaps the most important
would be the creation of a national "do-not-call" list which would
be administered by the FTC and would be very similar to the Direct Marketing
Association's current list. Although the national "do-not-call" list
would be a legal requirement, the Telemarketing Sales Rule itself allows
private causes of action only in limited circumstances (more than $25,000
in damages). Thus, this law does not create a great danger of litigation
such as that created by the Telephone Consumer Protection Act. Next, the
proposed change would extend the Telemarketing Sales Rule's provisions to
the solicitation of charitable contributions. Third, the proposed regulation
would prohibit blocking the transmission of the called party's name for caller
ID purposes. Deregulation does not specifically address unintentional instances
when a caller ID is not transmitted. Fourth, the regulation would prohibit
any entity receiving a consumer or donor's billing information from anyone
else other than the consumer or donor for use in telemarketing. This provision
is addressed at the sale of needed information which includes credit card
or other billing information. Additionally, the commentary to the proposed
changes interpret the existing "Rule" language to prohibit any
call abandonment.
This regulation is not yet in force. Written comments will be
accepted until March 29, 2002. Therefore, if you are interested
in any of the above provisions or any other provisions contained
in the FTC summary, please contact me if you would like my advice
concerning the format or contents of a written comment.
ALABAMA
The Alabama Senate has passed a resolution stating that it will
be a priority this term to pass an exemption to the state's telemarketing
law for real estate agents and brokers.
ILLINOIS
Illinois, in conjunction with the Federal Trade Commission, has obtained injunction
against a marketer of advance-fee credit cards. The state also alleged that
the defendants violated consumers "do-not-call requests, as well as
failure to provide required disclosures.
Illinois is considering a bill which would create a state "do-not-call" list
applicable to the solicitation of consumer goods or services and
charitable contributions.
The Illinois Senate is also considering a bill which would make
it illegal to make any telephone solicitation call to a cellular
phone.
INDIANA
The Indiana Attorney General has sent several companies notices of potential
fines for violation of its new "do-not-call" law. As you know,
we challenged the constitutionality of this act on behalf of a nonprofit
client, however we were forced to withdraw that challenge before the beginning
of the year. We will be refiling the challenge in mid-February to obtain
a hearing on the merits of our challenge. Until then, we advise compliance
with the law. However, you should contact me if a substantial demand is based
on alleged violations of same. Further, Indiana has distributed a "supplemental" "do-not-call" list
after the original quarterly list was distributed. The statute does not permit
supplemental distributions and in more than one place describes the list
as "quarterly" only. Thus, additional alleged violations based
on the supplemental list are also questionable. Please contact me if you
would like to discuss this matter further.
MINNESOTA
The Minnesota House is considering a bill which would create a "do-not-call" list.
The bill would
also create a registration requirement for telephone solicitors
with an annual fee of $150. Telephone solicitors which subscribe
to the Direct Marketing Association's Telephone Preference Service
will not be required to purchase the Minnesota list.
MISSISSIPPI
The Mississippi House is considering a bill which would require telemarketers
to obtain, no less frequently than on a semi-annual basis, the national "do-not-call" list
from the Telephone Preference Service.
MISSOURI
The State of Missouri continues to aggressively pursue telemarkters with regard
to compliance of the state "do-not-call" law. In the past month,
the Missouri Attorney General has announced four more Assurances of Voluntary
Compliance.
NEW YORK
New York is considering a bill which would amend the state "do-not-call" list
to include advertisements sent by facsimile. Most facsimile advertisements
are already illegal under federal law.
NORTH CAROLINA
North Carolina Attorney General has obtained a judgment against
a marketer of credit card protection services. The Telemarketing
Sales Rule revision, reported above, contains a specific provision
creating additional disclosures for sales of credit card protection
services.
OREGON
The State of Oregon has begun to aggressively enforce its "do-not-call" law.
Oregon was one of the first states to pass a "do-not-call" list law.
PENNSYLVANIA
Pennsylvania's House has passed a law which would amend the Telemarketer Registration
Act and create a state "do-not-call" list. The bill would also
prohibit blocking of caller identification services. The bill has been forwarded
to the Senate for consideration.
RHODE ISLAND
The State of Rhode Island is considering a bill which would require the Attorney
General to create a state "do-not-call" list. The "do-not-call" list
would be applicable only to the sale of goods or services.
The authors make
every attempt to provide current, accurate information, but Telemarketing
ConnectionS® is not intended to be a substitute for legal counsel,
and readers should not use it in lieu of obtaining knowledgeable
legal, or other professional, counsel expert in the field of commercial
telemarketing law. References in Telemarketing ConnectionS® do
not constitute endorsement by Copilevitz & Canter, L.L.C. or
Telemarketing ConnectionS®. February 1, 2002, Copilevitz & Canter,
L.L.C.