VoltDelta and PossibleNOW Launch Contact Center Data and Compliance Solutions
Contact Data and Compliance Solutions Combined to Enhance the Functionality of Hosted Call Center Solutions
NEW YORK, NY and DULUTH, GA (April 8, 2008) — VoltDelta Resources and PossibleNOW, Inc. announced today the
availability of CallMatch Compliance Service, a contact center compliance application that provides leading edge
data services with regulatory compliance solutions for all inbound and outbound call center applications.
CallMatch Compliance Services enables contact centers to integrate the most accurate set of residential and business
contact data from VoltDelta with Do Not Call compliance solutions from PossibleNOW to optimize the calling campaigns
of every contact center. VoltDelta provides over 150 million listings of the most accurate contact data that is
updated daily from the telephone companies. This data can be integrated into the contact center to be used for
generation of marketing lists, caller identification services, screen pops at the work station, and for CRM software
uses. PossibleNOW brings its expertise in managing all facets of federal and state regulatory compliance for all types
of outbound marketing and inbound campaigns for right party contact services.
CallMatch Compliance Services will be made immediately available via VoltDelta Hosted Solutions. The hosted solution
comprises of a carrier class platform for hosted telephony, switching/ACD, IVR, speech automation functionality,
and CTI functionality. VoltDelta customers can now use CallMatch for outbound applications to generate data for
their outbound calling campaign that is pre-scrubbed for all Do Not Call and internal suppression lists. The data
can then be utilized to generate the outbound calling and connect consumers directly to the contact centers agents.
Alternatively, inbound calls can be matched with VoltDelta listing data and internal CRM systems to identify callers
before they reach the agent for exceptional customer service. The knowledge that all of the data usage has been
certified for compliant use by PossibleNOW ensures that the operational effectiveness of the contact center is
always maintained.
"VoltDelta is very pleased to work with PossibleNOW on this industry-leading service for contact centers in the
US," stated Brad Schorer, Senior Vice President of VoltDelta. "CallMatch Compliance Services the latest example of
how VoltDelta provides leading edge services to enhance contact center operations. When combined with VoltDelta
Hosted Solutions, the addition of data management and telephony solutions allows for added flexibility to all
outbound and inbound services."
"CallMatch is an exciting new option for contact centers to leverage the years of our experience in managing right
party contact services," said Scott Frey, President and CEO at PossibleNOW. “PossibleNOW uses its expertise to
guide companies through the complex compliance environment to reach new and existing customers to grow their business."
About VoltDelta
VoltDelta specializes in providing carrier-grade on-premise and hosted platform and database services to the
world-wide telecommunications and call center markets. VoltDelta develops and integrates solutions that support
all aspects of customer service call centers, including multiple customer service access methods, simple to complex
phone call automation, multiple network switching, advanced call routing, collection and preservation of call context
throughout a call, service customization from the wholesale to the individual caller, promotion, agent workstation
software, database services, information content aggregation, collection of detailed statistics, and multiple delivery
methods. VoltDelta also provides a full range of professional services to consult on all aspects of deploying its
solutions, including integration with existing solutions. Volt Information Sciences, Inc. is a diversified technology
and staffing company, providing leading-edge services to the information technology, telecommunications and publishing
industries.
This press release contains forward-looking statements which are subject to a number of known and unknown risks,
including general economic, competitive and other business conditions, the degree and timing of customer utilization
and the rate of renewals of contracts with the Company, that could cause actual results, performance and achievements
to differ materially from those described or implied in the forward-looking statements. Information concerning these
and other factors that could cause actual results to differ materially from those in the forward-looking statements
is contained in Company reports filed with the Securities and Exchange Commission. Copies of the Company's latest
Annual Report on Form 10-K and subsequent Quarterly Reports on Form 10-Q, as filed with the Securities and Exchange
Commission and the New York Stock Exchange, are available without charge upon request to Volt Information Sciences,
Inc., 560 Lexington Avenue, New York, New York 10022, 212-704-2400, Attention: Shareholder Relations. These and other
SEC filings by the Company are also available to the public over the Internet at the SEC's website at
http://www.sec.gov
and at the Company's website at http://www.volt.com
in the Investor Information section.
VoltDelta Media Information, contact Joshua Shale, (610) 276-4323, jshale@voltdelta.com.
VoltDelta, the VoltDelta logo, CallMatch are trademarks or service marks of Volt Delta Resources, LLC or its affiliates
in the United States and/or other countries. All other company names or product names may be the trademarks of their
respective owners.
About PossibleNOW
PossibleNOW, headquartered in Duluth, Georgia, is the trusted source for Internet-based consumer privacy technology
solutions (Do Not Call, Do Not E-mail, Do Not Mail, Do Not Share). Their DNCSolution™ suite of online services provides
comprehensive tools that help direct marketers handle federal and state Do Not Contact compliance matters. PossibleNOW
also provides Consumer Privacy Consulting Services and Compliance Managed Services. For more information about PossibleNOW
and its solutions and services, call (770) 255-1020 or visit
www.possiblenow.com.
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